Returns & Exchanges
Due to the perishable nature of our artisanal baked goods, we cannot accept returns once products have left our bakery. If your order is damaged or incorrect, please contact us within 24 hours for a full replacement or refund.
Inspect Your Order
Thoroughly check your pastries and bread upon arrival or pickup to ensure everything meets our quality standards.
Document Issues
If there is a defect or error, take clear photos of the product and the packaging to help us process your claim.
Contact Support
Email our team at [email protected] with your order number and photos within 24 hours of receipt.
Resolution
Once reviewed, we will issue a store credit, process a refund to your original payment method, or arrange for a fresh delivery.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing